The invaluable resource provides a sophisticated technique for teachers to observe, assess, plan and evaluate to improve pupil behaviour. The book recognises the diverse demands of the modern classroom and explores ways in which asking the right question can help in the development of effective solutions. This is far more than ticking check lists as it will: develop a more rigorous approach to the tracking and assessment of behaviour related issues; deepen understanding about biological, psychological and social factors influencing behaviour; give examples of reflective and diagnostic practice, informing planning for successful interventions; and explore ways of collecting appropriate information to support requests for interventions from other agencies. The pack includes a CD ROM with reflective tasks, diagnostic tools, illustrative poems and a staff Powerpoint for professional development sessions.